Wow, another chance to write a non-ranty blog post! I love it! With Miss 7 at home on school holidays, I’ve been running some errands with her in tow. Today I had two great examples of customer service from the most unlikely of places – the Family Assistance Office and Westpac bank! 1 – Insider…
All posts in Banks
Customer service according to your bank
I’ve had two reasons on two seperate days to actually step foot inside a bank branch. This is most unusual, being an electronic payment kind of girl. The customer service I received has been rattling around in my brain as a blog post and refuses to let me get any sleep until I unleash it. I…
Dear Mr Bank Manager (aka the ballad of the self-employed)
On most days I love being self-employed. I like the control I have over how my business operates. Whilst we’re still only a ‘micro business’ (read: no other ‘team members’ but us), it could be classed by some as a job. However, I get to set my own salary, my own hours, my own work…