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All posts in Banks

Customer Service – you are doing it right!

Posted on 04/04/201307/03/2019Author usern_adminPosted in Banks, Business, Life in generalLeave a Reply

Wow, another chance to write a non-ranty blog post! I love it! With Miss 7 at home on school holidays, I’ve been running some errands with her in tow. Today I had two great examples of customer service from the most unlikely of places – the Family Assistance Office and Westpac bank! 1 – Insider…

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Customer service according to your bank

Posted on 02/05/201207/03/2019Author usern_adminPosted in Banks, BusinessLeave a Reply

I’ve had two reasons on two seperate days to actually step foot inside a bank branch. This is most unusual, being an electronic payment kind of girl. The customer service I received has been rattling around in my brain as a blog post and refuses to let me get any sleep until I unleash it. I…

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Dear Mr Bank Manager (aka the ballad of the self-employed)

Posted on 10/07/200907/03/2019Author usern_adminPosted in Banks, Business, Self-employed, Small BusinessLeave a Reply

On most days I love being self-employed.  I like the control I have over how my business operates.  Whilst we’re still only a ‘micro business’ (read: no other ‘team members’ but us), it could be classed by some as a job.  However, I get to set my own salary, my own hours, my own work…

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