I see so many people running to a technology because other people said it was good. That’s how our trusted referral society works, but it’s rarely the tech that solves the problem – it’s how you use it. Modern collaboration tools are the hot topic right now, whether you prefer Slack or Microsoft Teams. So…
I’ve been daydreaming about replacing my home theatre speakers, since our ageing amplifier died. The sleek, silver Sony box was impressive in its day but that was over 18 years ago. Now we’ve got all the wireless and internet connected things, I’m spoilt for choice. I’ve done some online research but I’m not a detailed,…
The email subject read: The biggest announcement since Apple removed the headphone jack. How do you break it to a group of friends that you’re leaving them, after 12 years? We were just honest. After 12 years of trading, Tony & I announced that we would be graduating from the international Computer Troubleshooters franchise, effective…
For small businesses, Cloud solutions seem to deliver innovation, productivity and profitability with ease. You don’t have to sit around and wait for the “I.T. guy” to install something on a server, then install something else on your computer. It’s all enabled by just signing up to a service in your web browser and entering…
I had the pleasure of showing a team the features of their new CRM software. Have I lost you yet with how boring that sentence is? Fortunately the reality was far from boring. To me – the CRM system is a plugin to a Joomla website. There are some bits I can configure & some bits…
Wow, another chance to write a non-ranty blog post! I love it! With Miss 7 at home on school holidays, I’ve been running some errands with her in tow. Today I had two great examples of customer service from the most unlikely of places – the Family Assistance Office and Westpac bank! 1 – Insider…
