We had a customer’s Windows 7 computer running AVG 2015 Anti-virus, managed by AVG Cloudcare, that was refusing to update its virus definitions database. Update failed. The update control file is missing. Note: This error has been reported on non-Cloudcare versions and earlier versions too. Even getting tough and uninstalling the software with the AVG…
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The world is changing and so is Spirent
Sometimes it’s great to sit down for a presentation with no preconceived ideas. It makes it interesting to listen to a guy up the front in a company t-shirt, who you’re not viewing as the ‘Vice President of Marketing & Product Strategy’. The title doesn’t actually do justice to Neil Holmquist from Spirent Communications. The…
Office 365: Mail page blank in Firefox, shows ‘Continue’ on tab
Blogging this one from a colleague in case anyone else hits the same symptoms. User was logging into Mail in Office 365 using Firefox. The page was completely blank. Instead of the browser tab label saying Mail – Username it just said CONTINUE. Worked correctly in Internet Explorer. Could access the same Office 365 account correctly…
Netflix & skill: The magic behind the streaming media provider
I have a whole new appreciation for Netflix. It should be pretty simple, right? I turn on my smart TV. The Netflix app authenticates me & checks I’ve paid my subscription fee. It delivers content suggestions based on my profile & my previous viewing choices. And it does this on an enormous scale, globally. So…
USA bound for Tech Field Day!
It’s the morning before I leave for 18.5hrs of travel. Stating the obvious, Australia is a long way from America (and I’m only going to the West Coast). But I’m beyond thrilled to have been given this opportunity. To my non IT friends and family, I’m going to Silicon Valley for a conference. That conference is…
The problem with Partners
As a ‘partner’ in the ‘channel’ (just imagine the air quotes), I’m going to stand on my soapbox and have a little chat about the role that we play in making software & hardware companies successful. Yeah, that totally sounded conceited, but follow along with me here. There are so many facets to this chat that…