MYOB pictures on email & pdf forms

OK, let’s ignore how long it’s been since my last post and just rejoice that due to my great filing system I managed to find my wordpress login details 🙂

Strangest thing in MYOB accounting software – customise a form and insert your own picture/graphic (eg company logo), use the ‘Send to email’ or ‘Send to Disk’ to create an electronic version of your document (invoice/statement etc) … and no picture images appear.

HTC Touch Pro plays up �

No, not the �naughty child hiding your car keys� playing up, but an ominous �reboot loop� playing up on any inbound or outbound phone call connection.� Had I managed to get a dud?

Thanks to the google search of a friend, a hard reset was attempted (after the usual I.T. trick didnt work of removing & replacing the SIM and battery).� The procedure is posted here for a couple of reasons � to make it easy for me to find should I need it again .. to add another page on the internet with this info for anyone googling to find � and to boost my google results�🙂

HTC Touch Pro!!!

I�ve been excited about the HTC Touch Pro phone since somebody showed me it on a website in about July.

http://www.htc.com/au/product.aspx?id=62326

Holding out for news of an Australian release date was marred by Telstra picking up exclusive rights to the HTC Touch Diamond � the Pro�s little brother without the keyboard.

After seeing an Oct 14 release date on an Australian retailer site, I checked with my current telco (3) and they have it listed!!� Customer Care will send me one today, to arrive on Tuesday, whilst the 3 stores dont have their stocks yet.

MYOB update download corrupting registry?

Thanks to the team at First Class Accounts for passing on their experience with a downloaded update from MYOB.  Could have been due to the file becoming corrupted during the download process.

After downloading and installing the new MYOB from the internet (Accounting Plus V18 or Premier V12), someone went to shut down her computer and found it would not reboot.  Looked like the MYOB download had severely damaged her Registry.  The IT guy repaired the problems, but not without 36 hours downtime on her system!!!  He said that hers was the second system that he had seen with similar problems after downloading the new MYOB!!

All quiet on the western front �

Am I tempting fate by saying the current volume of ‘standard’ PC problems is rather low at the moment?  By ‘standard’, I mean the usual suspects – hardware failures, viruses and Windows corruptions.

You think that would worry a computer service company – think again!  We’re loving the more interesting side of our business … talking to customers about whether a server is the right move for them or not (see www.ctaspley.com.au/news.htm), establishing system health monitoring and preventative maintenance, and adding new technology components that really have an impact in a business (spam filter for a start!).

Australian shops in spam subject

Recently my hotmail account junk e-mail filter has been catching some rather �Australian-targeted� spam.

Often with a sender of �Thanks for participating!�,��Much Thanks!�, the subject lines claim to have a voucher pending for me from an Australian store like Myer, Wollworths or JB-Hi Fi (though I�ve also seen an iPhone one too).� The company is MyGiftRewards, and they ask me to click on a very suspicious link to confirm my email address and claim my $500 voucher.

When AVG goes bad

Intermittant but far too frequent STOP blue screen messages seen on Windows XP with AVG 8.0 Internet Security (the one with the firewall component).� Strange thing is, the blue screen often mentions things like IRQL errors, so it may lead you down a faulty hardware path.

Turns out the AVG 8.0 firewall can be the culprit.� An easy way to determine this (apart from disabling the software) is to remove the network connection.� No network=no firewall activity=no blue screen.

Technology moves

Well, the whole office moved really, this weekend.� And in a rare moment of quite, surrounded by not quite as many boxes, I thought it was about time I added a new blog post.� Can you tell things around here have been a little busy?

So, a couple of tips for moving your technology (which I really should write up as a free report, but with content slightly better than just off the top of my head):

MYOB & Vista & Forms �

Today�s MYOB/Vista trick � logged onto my lapatop with a new user account that is NOT a domain administrator (trying to be all security conscious and the like).� Then MYOB v17 refused�to see my custom forms (incidentally, the business fie is on a shared�drive).

Log on as the old, domain admin user � no problem.

Turned out to�be file security (surprise).� By default, the local Users group (which contains the Domain Users group) does not give full control or modify access to the Forms directory and files.� Change this to allow full control to the forms, and hey presto, my non-domain admin user is now accessing branded invoices in MYOB once again!

Credit card fraud � happens to the best of us

I�ve always been very vigilant about watching the transactions that appear on my credit card, which is even easier to do when you can view them online via internet banking before they disappear off to your paper statement copy.� Fortunately the fraud department at my business bank is just as vigilant, stopping a transaction from Cebu Air and notifying me about it.� We played safe and cancelled the card, which saw me issued with a new number.� And wouldn�t you know it, a week later the second card (different number, same linked account) of my husband�s also was subjected to a declined Cebu Air transaction.� Yup � cancelled and reordered his too.