Avg on Sonia Cuff

Fix AVG Anti-Virus Update failed � The update control file is missing

Fri, 08 Jan 2016 05:12:29 +0000

We had a customer�s Windows 7 computer running AVG 2015 Anti-virus, managed by AVG Cloudcare, that was refusing to update its virus definitions database.

Update failed.

The update control file is missing.

Note: This error has been reported on non-Cloudcare versions and earlier versions too.

Even getting tough and uninstalling the software with the AVG Removal Tool, rebooting and reinstalling .. left me with exactly the same problem. Other computers at the site were unaffected.

Exchange mail delivery stops on Windows SBS 2003 with AVG

Tue, 27 Aug 2013 06:30:28 +0000

We have AVG 2013 successfully running on a number of client�s servers and our own servers, with no problems. However one particular client with SBS 2003 experiences intermittent email problems which always co-incide with an update to AVG.

Symptoms include: Users saying they haven�t received any emails recently or their recipients haven�t received emails that they sent, failed SMTP test on mxtoolbox.com (indicating the Exchange server is not accepting messages for delivery).

When AVG goes bad

Thu, 24 Jul 2008 09:16:56 +0000

Intermittant but far too frequent STOP blue screen messages seen on Windows XP with AVG 8.0 Internet Security (the one with the firewall component).� Strange thing is, the blue screen often mentions things like IRQL errors, so it may lead you down a faulty hardware path.

Turns out the AVG 8.0 firewall can be the culprit.� An easy way to determine this (apart from disabling the software) is to remove the network connection.� No network=no firewall activity=no blue screen.

Windows Live Messenger & AVG 8

Tue, 25 Mar 2008 09:30:14 +0000

Another tale from the trenches .. that being my own personal experience on my PC!� Windows Live Messenger refusing to sign in, giving an 8100030d error.� Most suggestions include regsrv32 commands to reregister dll files, resetting modems etc, nothing which worked on Vista for me.� Until I remembered that Tony had recently upgraded my software to AVG Anti-Malware SBS Edition version 8.0.87.� So, diabled the Resident Shield � no go.� Went into the Web Shield and unticked the Instant Messaging, MSN Protection � still no go.� Disabled the Web Shield entirely and what do you know �. hello, messenger, you have returned!� Yuck � I�m now off to report this to AVG.

Storage in the Australian SMB Space

Mon, 17 Mar 2008 09:33:17 +0000

Day 2 of the New Zealand Computer Troubleshooters conference was full of very talented kiwis highlighting open source, retail shops/service centres, and job management systems.� James Caldwell didn�t have to try very hard to�remind us�why we love AVG (especially when they sponsored the Friday night mini-golf/spit roast dinner/drinks/prizes & more drinks).

But the topic that�really made me think was Storage Management, presented by Jeff Maslen.� With credentials including HP, IBM and Ingram Micro, it�s great to see someone of that calibre at our conference.� He was such an engaging speaker, that a lot of people walked out of the room saying �I don�t know what he was talking about, but I want one�.� With Jeff warning that the days of direct attached storage (e.g. hard disks inside servers) are numbered, he advised us to get onboard with technologies such as iSCSI SANs etc, even in the SMB market.� Now, I�ve always understood the reasons for SANS, Blade servers etc in the corporate world (where data volumes are huge and floor/rack/data centre space is limited AND expensive � but for SMBs?� And when we talk SMB, we talk less than 30 PCs � more likely less than 10 PCs.� Jeff�has enough experience�and knowledge for me not to dismiss his ideas completely, but instead make me interested enough to find out more and see just how�SMB owners can be sold on the value of $10,000+ storage solutions.� Not to mention the fact that I know his name from somewhere�and it�s driving me crazy trying to figure out from where!