Bank

Personal finances � there�s an interesting topic for you.

My wonderful melancholic detailed husband has a magical budget spreadsheet that magically shows us earning more than we spend. Problem is, his lovely wife has no visibility of that when she is actually spending. And I�m not saying I�m a reckless spender at all, but my shopping volume is based on the bank account balance on that day, not any budget or forecast.

I�ve had two reasons on two seperate days to�actually step foot inside a bank branch. This is most unusual, being an electronic payment kind of girl. The customer service I received has been rattling around in my brain as a blog post and refuses to let me get any sleep until I unleash it. I don�t think it�s going to sway your opinion about banks in general, but from a customer service point of view it is kind of interesting to put it under a microscope and analyse it.Branch�1: The cheque and the change of PIN number

On most days I love being self-employed.� I like the control I have over how my business operates.� Whilst we�re still only a �micro business� (read: no other �team members� but us), it could be classed by some as a job.� However, I get to set my own salary, my own hours, my own work location, what products & services I offer, how I market & advertise and which customers I will (or won�t) deal with.

Xero Personal � I think I love you

Customer service according to your bank

Dear Mr Bank Manager (aka the ballad of the self-employed)