Update on Sonia Cuff

Fix AVG Anti-Virus Update failed � The update control file is missing

Fri, 08 Jan 2016 05:12:29 +0000

We had a customer�s Windows 7 computer running AVG 2015 Anti-virus, managed by AVG Cloudcare, that was refusing to update its virus definitions database.

Update failed.

The update control file is missing.

Note: This error has been reported on non-Cloudcare versions and earlier versions too.

Even getting tough and uninstalling the software with the AVG Removal Tool, rebooting and reinstalling .. left me with exactly the same problem. Other computers at the site were unaffected.

What you need to do before AND after upgrading to Windows 10

Wed, 03 Jun 2015 05:47:54 +0000

Microsoft has announced that a free upgrade to Windows 10 will be available on the 29th of July for�eligible systems. This can be applied anytime over the next 12 months and your computer will be presented with a system tray icon and popup showing you how. Note: Eligible computers are�those already running Windows 7 or Windows 8.1. If your computer is joined to a business �domain� network, you may still be eligible but won�t see the popup, so your IT department can control the upgrade process.

So you have a new Windows 8 PC ? now what?

Sun, 28 Dec 2014 06:00:09 +0000

A salesperson has guided you through the purchase of a new PC (desktop or laptop) and it?s now sitting in a box in your home. Assuming you can see the little symbols showing where to plug in the keyboard and mouse (which in reality are usually all just USB these days anyway), you should be good to just plug everything in and go, right?

Ah, well, almost.

Chances are that most PCs you?ll drag home from a retail store?have a manufacturers release of Windows 8 installed on them. Unfortunately, there are usually a ton of updates that have been released by Microsoft since that PC has its software installed ? the most important being the immensely helpful upgrade to Windows 8.1

Issues with security update patch for IE7 WinXP KB2416400?

Mon, 20 Dec 2010 08:01:13 +0000

Our friends at the Kaseya NOC have decided not to rollout out a Microsoft security patch just released for Internet Explorere 7 machines (on Windows XP).� They�ve seen some issues once it�s been installed and there are a few blog sites with people reporting problems.� Suggest hold off installing this one for a while until it�s sorted:

�Post: We have noticed that after applying the patch KB2416400 (MS10-090), when browsing a particular site, all links stop working following clicking a link to open a java script pop-up window. Hitting F-5 to reload the page restores functionality of the links. So to avoid this miss-functionality we have denied this patch from all Virtual Manage machines.