Is your critical information really deleted?

Title=thought provoking question that came from our friends at Kroll On Track during day 1 of the New Zealand Computer Troubleshooters conference – delete or even disk format does not permanently remove data.  Kroll’s fancy data recovery program can get some very interesting data (i.e. credit card numbers etc) of ‘blank’ hard disks … just…

Managed services?

There’s a new phrase slowly rumbling through the computer support industry in Australia – managed services.  It’s being helped along by companies like Kaseya, who are trying to convince every one-man-band computer guy that they can earn truckloads by using the Kaseya product.  Problem is, your technology tool of choice is only one small piece…

Local newspaper stars

Thanks Glen for the ‘dig in the ribs’ about this blog, which has been a little quite over the last few weeks.  So, what’s my excuse?  Taking over the Regional Director role for Computer Troubleshooters in the state of Queensland, Australia!  What have I let myself in for? So far it’s been a fast learning curve, with some…

Disappearing sound devices

Today’s lesson is a short one, about the magic of disappearing sound devices. In Vista, under Control Panel, then Sounds, the first tab is Playback.  Mine shows two devices: Speakers and Realtek Digital Output.  Whilst playing around with some settings the other day, I right-clicked on Speakers and selected Disable … and disable they did!  Having been…