Not-quite-Internet Banking

As a business owner, I rely on internet banking to work every day (and every night).  It sure beats the way that many businesses used to work – collecting daily statements from the bank each morning. So, when internet banking goes bad (and only on your computer .. not one of those lovely ‘service is not available’…

What are we selling?

I’ve picked up a great book called ‘Stop bitching, start pitching’ by Marty Kellard & Ian Elliot.  It’s forced me to really stop and think about how we pitch our managed service product, B.E.S.T.  They claim it’s not enough to have the best solution and the best sales message for it.  Instead you really have…