We had a customer’s Windows 7 computer running AVG 2015 Anti-virus, managed by AVG Cloudcare, that was refusing to update its virus definitions database. Update failed. The update control file is missing. Note: This error has been reported on non-Cloudcare versions and earlier versions too. Even getting tough and uninstalling the software with the AVG…
All posts tagged avg
Exchange mail delivery stops on Windows SBS 2003 with AVG
We have AVG 2013 successfully running on a number of client’s servers and our own servers, with no problems. However one particular client with SBS 2003 experiences intermittent email problems which always co-incide with an update to AVG. Symptoms include: Users saying they haven’t received any emails recently or their recipients haven’t received emails that…
When AVG goes bad
Intermittant but far too frequent STOP blue screen messages seen on Windows XP with AVG 8.0 Internet Security (the one with the firewall component). Strange thing is, the blue screen often mentions things like IRQL errors, so it may lead you down a faulty hardware path. Turns out the AVG 8.0 firewall can be the…
Windows Live Messenger & AVG 8
Another tale from the trenches .. that being my own personal experience on my PC! Windows Live Messenger refusing to sign in, giving an 8100030d error. Most suggestions include regsrv32 commands to reregister dll files, resetting modems etc, nothing which worked on Vista for me. Until I remembered that Tony had recently upgraded my software…
Storage in the Australian SMB Space
Day 2 of the New Zealand Computer Troubleshooters conference was full of very talented kiwis highlighting open source, retail shops/service centres, and job management systems. James Caldwell didn’t have to try very hard to remind us why we love AVG (especially when they sponsored the Friday night mini-golf/spit roast dinner/drinks/prizes & more drinks). But the topic that really…