We had a customer’s Windows 7 computer running AVG 2015 Anti-virus, managed by AVG Cloudcare, that was refusing to update its virus definitions database. Update failed. The update control file is missing. Note: This error has been reported on non-Cloudcare versions and earlier versions too. Even getting tough and uninstalling the software with the AVG…
All posts tagged update
What you need to do before AND after upgrading to Windows 10
Microsoft has announced that a free upgrade to Windows 10 will be available on the 29th of July for eligible systems. This can be applied anytime over the next 12 months and your computer will be presented with a system tray icon and popup showing you how. Note: Eligible computers are those already running Windows 7 or…
So you have a new Windows 8 PC … now what?
A salesperson has guided you through the purchase of a new PC (desktop or laptop) and it’s now sitting in a box in your home. Assuming you can see the little symbols showing where to plug in the keyboard and mouse (which in reality are usually all just USB these days anyway), you should be…
Issues with security update patch for IE7 WinXP KB2416400?
Our friends at the Kaseya NOC have decided not to rollout out a Microsoft security patch just released for Internet Explorere 7 machines (on Windows XP). They’ve seen some issues once it’s been installed and there are a few blog sites with people reporting problems. Suggest hold off installing this one for a while until…