I can’t say that today was the best & the worst of days. I’ve had better (read: wedding day, birth of two healthy girls etc), so it wasn’t really a red letter day in that respect. And I’ve had worse (money, rental stress, money, dog dying, money), so it wasn’t really a day to cry…
Logo not appearing on invoice – Unleashed software / Xero
We have a client who uses Unleashed Software for inventory management and invoicing. It integrates with Xero. They called us today to say that their company logo was appearing on some but not all of their computers, which are a mix of Macs & PCs in different locations & countries. Wary of the old ‘Quicktime…
Customer Service – you are doing it right!
Wow, another chance to write a non-ranty blog post! I love it! With Miss 7 at home on school holidays, I’ve been running some errands with her in tow. Today I had two great examples of customer service from the most unlikely of places – the Family Assistance Office and Westpac bank! 1 – Insider…
A new start, because it’s Wednesday
The Easter long weekend makes Tuesday feel like Monday. Except this Tuesday was the last day with Tony’s parents visiting AND both of our girls at home. So now Wednesday feels like Monday. The good news is that Friday is now only 2 sleeps away! Why can’t weeks work like this more often? The alarm went off…
Vodafail by another name: 3 Mobile demands payment during overseas trip.
Brace yourselves – this is a rant. In my opinion, mobile phone companies are right down their with real estate agents and used car salesmen. But let me lay out the facts and you can decided for yourself. After receiving a wedding invitataion, we decided to pack up the kids and head to Wellington for…
To Christchurch, with love.
When you grow up in a city and leave it, you carry a piece of it with you. Whenever it’s mentioned, whenever you hear from friends or family there, one particular heartstring is tugged, still reserved for that place and connected to those memories. This is why, 2 years after a 6.3 earthquake that killed…